Job Description

Job Description

Job Description

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

Under direct supervision of the Events & Rentals Manager, the Audio/Video Technician will provide technical support for various events, church services, and banquets throughout the facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Oversee the setup, testing and tear down of audio visual (A/V) equipment for the Kroc Corps Community Center on and offsite (i.e. microphones, microphone stands, cables, media carts, laptops) and all other A/V equipment belonging to the Kroc Corps Community Center.
2. Ensure that the necessary equipment is stocked, prepared, and available prior to client arrival for planned events (i.e. cables, charged batteries, and all other extraneous A/V supplies).
3. Be available to clients and staff during banquets and events to troubleshoot technical difficulties such as sound systems, projectors, laptops, video screens, etc.
4. Test and operate sound systems during events and banquets to ensure that the client’s needs and expectations are met and exceeded.
5. Maintain professionalism with client and guests at all times and approach problem-solving positively and empathetically to provide the best customer experience.
6. Possess or be willing to gain the knowledge necessary to set and operate lighting, sound, and projectors in the Chapel/Theater for special events such as recitals, performing arts, graduations, church related events, Celebration of Life and others.
7. Attend weekly meetings to review upcoming events to ensure all A/V requests are known and prepared in advance of the event.
8. Required flexibility in work schedule to work evenings, weekends and holidays.
9. The A/V Technician is responsible for all AV systems, preventative maintenance, new technologies and simple repairs.
10. Responsible for inventory controls, quality of care and event readiness of all AV equipment.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

1. 2-3 years information technology, computers or other relevant field preferred.
2. Strong organizational, time management and communication skills.
3. Ability to communicate complex information effectively.
4. Able to perform routine maintenance on equipment and identify what is needed to sustain the equipment operating properly.
5. Capable of determining the tools and equipment needed for each event.
6. Experience with current software applications and operating systems.

CERTIFICATES, LICENSES, REGISTRATIONS

1. Must possess a valid California Class C Driver License , and ability to drive a Salvation Army vehicle
2. Must be 21 years or older.
3. Must be able to successfully pass a criminal background check to include a DOJ Livescan Fingerprint check.
4. Complete The Salvation Army vehicle course training.

PHYSICAL REQUIREMENTS:

1. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
2. Ability to grasp, push, and/or pull objects
3. Ability to reach overhead
4. Ability to operate telephone
5. Ability to lift up to 25 - 40lbs.
6. Ability to operate a computer
7. Ability to process written, visual, and/or verbal information
8. Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

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