Job Description

Job Description

Allied Business Solutions is currently seeking a Branch Administrator to join our team in Pocatello, ID. This role provides a high level of customer service as well as expertise in warehouse functions. The ability to work independently with little to no supervision is crucial. Excellent communication and maintaining relationships will be critical as this position will serve as the point of contact for the day-to-day administrative and warehouse activities and will interface with clients at all levels, including internal and external.

Responsibilities :

• Greet and welcome guests as soon as they arrive.
• Direct visitors to the appropriate person.
• Open/close office and warehouse during normal business hours.
• Ensure office is tidy and presentable, with all necessary stationery and office supplies readily available.
• Restock office supplies, as needed.
• Receive, sort and distribute mail.
• Data collection/entry of meter reads
• Process contract billings.
• Maintain office security by following safety procedures and controlling access to the building.
• Assist sales reps with coordinating sales documents and process orders through funding.
• Contact customer within 24 business hours from receipt of order submitted.
• Coordinate equipment delivery and installation and training for customer via established processes.
• Develop working relationships with internal and external customers.
• Maintain customer databases and ensure accuracy of account information.
• Backup to shipping/receiving.
• Other duties as assigned.

Requirements:

• Outstanding interpersonal skills.
• Well-organized and responsible with aptitude in problem-solving.
• Strong data entry skills with an eye for detail and accuracy.
• Ability to work independently and within a transformational team environment.
• Ability to capture and document business and reporting requirements.
• Detail oriented with outstanding customer service skills.
• Dependable, trustworthy and self-motivated.

Essential Qualifications :

• High school degree; additional certification in Office Management a plus.
• Minimum of 2-3 years in sales administration/customer service focused role.
• Attention to detail and high level of accuracy.
• Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
• Strong organization and problem-solving skills.
• Strong computer skills: Windows based PC programs; (i.e. Excel, Word, and Outlook).
• Positive, friendly and supportive attitude.
• Excellent time management skills, adherence to company policies, programs and work rules.
• Highly motivated, self-directed and results driven.

Other Requirements:

• Physical demands include sits, squats, bends, lifts and moves during working hours.
• Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
• This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

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