Customer Service Specialist Job at J & J Staffing Resources, Branchburg, NJ

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  • J & J Staffing Resources
  • Branchburg, NJ

Job Description

Job Title: Customer Service Representative (Full-Time, Temp-to-Hire)

Location: Branchburg, NJ

Industry: Manufacturing

Employment Type: Full-Time, Temp-to-Hire

Schedule: Monday - Friday, 7:30 AM - 4:00 PM

Work Environment: Fully On-Site

About the Role:

Our client, a well-established manufacturer of pool liners, is seeking a Customer Service Representative to join their team in Branchburg, NJ. This is a full-time, temp-to-hire opportunity for someone who thrives in a fast-paced environment and enjoys helping customers while working with measurements and logistics.

Key Responsibilities:

  • Deliver professional and courteous customer service via phone and email
  • Answer incoming calls and assist customers with placing and tracking orders
  • Troubleshoot and resolve issues related to orders, shipments, and product inquiries
  • Accurately enter customer data and order details into internal systems
  • Coordinate with internal departments to ensure timely order fulfillment and delivery
  • Assist with measuring and verifying pool liner dimensions- strong math skills required
  • Maintain a positive and professional demeanor in all customer interactions

Qualifications:

  • Previous customer service experience, ideally in a manufacturing or distribution setting
  • Excellent verbal and written communication skills
  • Strong attention to detail and organizational skills
  • Comfortable working with numbers and measurements (basic math proficiency is a must)
  • Ability to multitask and prioritize in a dynamic environment
  • Proficiency with data entry and basic computer applications

Why You'll Love This Role:

  • Opportunity to transition into a permanent position
  • Work with a supportive and experienced team
  • Gain experience in a niche manufacturing industry
  • Make a direct impact on customer satisfaction and operational success

Please forward resume for immediate consideration at

Job Tags

Permanent employment, Full time, Temporary work, Immediate start, Monday to Friday,

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