Job Description

Job Description

Job Description

We are seeking a Dental Receptionist to join our team! The Dental Receptionist is responsible for executing front-office operations such as answering phones, arranging appointments, registering patients, entering data into computers, collecting payments, and maintaining patient records systems in a manner that promotes quality patient service.

Duties and Responsibilities of a Dental Receptionist:

• As needed, greet clinic patients and visitors, including checking in all patients by entering their information into the computer system. Ensure that all information, such as income, address, and insurance, is correct.
• Each day, follow the same processes for opening and closing the clinic.
• Collect patient fees and issue receipts to patients.
• As needed, access and update patient information in the computer systems for Electronic Practice Management (EPM) and Electronic Dental Record (EDR).
• Schedule patient appointments by HealthPoint procedures, ensuring effective provider time and appropriate patient care. 
• Maintain excellent communication with back-office employees and providers as needed to "fit in" additional patient visits on providers' calendars properly.
• Cash balances daily bank deposits are prepared and made, and the office is closed at the end of the day.
• Incoming fax messages are received and distributed.
• Prepare outgoing mail.
• Maintain the reception area as well as the waiting room.
• Participate in agency committees and task force activities and attend staff meetings and in-service meetings.

Dental Receptionist Requirements & Skills 

• High School Diploma or equivalent
• Demonstrated ability to organize work under pressure
• Demonstrated ability to function with multiple priorities and interruption
• Outstanding oral communication abilities
• Excellent communication skills in writing
• Experience working in a dental clinic

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