Director of Operations - Residential Property Management Job at Capstone Realty Professionals, Phoenix, AZ

V0t2MU9ROGx1dTlpM0J5T3d6a2xkQXhlOFE9PQ==
  • Capstone Realty Professionals
  • Phoenix, AZ

Job Description

ABOUT US

Capstone Realty Professionals is a leading residential real estate brokerage and property management company based in Phoenix, AZ. We specialize in helping clients buy, sell, and manage single-family homes while delivering exceptional service and long-term value. We pride ourselves on integrity, communication, and a commitment to creating positive outcomes for both property owners and residents. As we continue to grow, we’re seeking a seasoned Director of Operations who brings proven residential property management experience, strong leadership skills, and the ability to drive operational excellence across our business lines. 

Our goal is to grow by 5X in 5 Years with 5 Star service. We are looking for an operator that can help us manage the day to day, execute the vision of the company, and be responsible for scaling the operations of all our divisions. 

ABOUT THE ROLE

The Director of Operations will serve as a key member of our leadership team, responsible for overseeing daily operations, optimizing systems and processes, and ensuring the business runs efficiently and even more profitably. You’ll work closely with ownership and department leaders to align the team with the company’s vision and strategic goals.We’re looking for someone who thrives in a fast-paced environment, has exceptional attention to detail, and can inspire and lead others with confidence and accountability.

KEY RESPONSIBILITIES

  • Oversee day-to-day property management operations, ensuring high-quality service to owners and residents.
  • Lead and mentor a team of professionals across leasing, maintenance, accounting, and client relations.
  • Identify operational inefficiencies and implement process improvements to increase productivity and profitability.
  • Monitor KPIs and financial performance, ensuring the company meets revenue and service goals.
  • Collaborate with ownership to execute strategic initiatives that support long-term growth and alignment with company vision.
  • Foster a culture of accountability, teamwork, and continuous improvement.
  • Ensure compliance with Arizona property management laws and regulations.
  • Manage vendor relationships and evaluate opportunities for cost savings and improved service delivery.

QUALIFICATIONS

  • 5+ years of experience in residential property management operations (Arizona experience preferred).
  • 3+ years of leadership experience managing teams in a service-driven environment.
  • A strong understanding of the LTR lifecycle, from leasing to property turns. 
  • Proven track record of operational excellence and process improvement.
  • Strong business acumen with experience in budgeting, forecasting, and performance tracking.
  • Excellent organizational, analytical, and communication skills.
  • Ability to work autonomously while aligning with the company’s mission and strategic goals.
  • Proficiency with property management software (e.g., AppFolio, Buildium, or similar).
  • Arizona Real Estate License (or willingness to obtain).

WHY JOIN CAPSTONE

  • Be part of a company with a clear vision of strong reputation in the Phoenix market. 
  • Work alongside a passionate leadership team committed to innovation and service.
  • Autonomy to make a meaningful impact and help shape the next phase of our growth.
  • Competitive compensation, performance incentives, and benefits package.
  • A collaborative, people-first culture that values initiative and results.

If you’re a strategic thinker with a passion for property management and a drive to lead a growing company toward its next chapter, we’d love to hear from you.

Apply today and help us elevate the Capstone experience for our clients, residents, and team.

Job Tags

Full time,

Similar Jobs

Autism Society of North Carolina

Camp Royall Counselor Job at Autism Society of North Carolina

 ...Get Paid, Have Fun, Make a Difference!~Located in Moncure , near Pittsboro . ~Summer and year-round opportunities. ~Counselors assist campers in all aspects of self-care (dressing, bathing, eating, grooming, toileting) and other areas of daily living. ~Implement... 

CalPortland

Quarry Supervisor Job at CalPortland

 ...Job Summary The Quarry Supervisor oversees daily operations at the quarry, ensuring efficient and safe extraction, processing, and delivery of raw materials to meet production targets. This role is responsible for supervising quarry crews, managing equipment and resources... 

PetSitter.com

Pet Sitter Wanted - Pet Sitter Job at PetSitter.com

I am seeking a honest reliable dependable pet sitter with excellent references for my sweet protective small German Shepherd rescue Lucy . My emotional support Service dog in training An urgent last minute Dr's appt Tuesday Dec 30th. TG for my cousins driving me to the... 

Orica

CDL Class B Driver (Zephyr, TX) Signing Bonus $4,500, Monday - Friday, and Great Benefits Job at Orica

 ...for a CDL Class B driver responsible for operating bulk trucks and installing blasting products at construction sites, mines, and quarries while maintaining equipment. The position involves a blend of driving (40%) and physical labor (60%) under various weather conditions... 

Scott Humphrey Corporation

Construction Project Engineer Job at Scott Humphrey Corporation

 ...We are seeking a Construction Project Engineer to join our team in San Antonio, TX. This role is ideal for a candidate with industrial construction project experience who is looking to advance their career in a dynamic and fast-paced environment. You will support...