Job Description
**E-Commerce & Marketing Assistant
Garage Door Wholesaler and Manufacturer.
In-House only (NO REMOTE)
Operational Hours: 7am-3:30pm
**
**Benefits/Perks:
**
About Us:
We are a family-owned garage door wholesaler specializing in hardware and custom solutions. Our team is small but driven, and we value initiative, reliability, and a strong work ethic. As our business grows, we’re looking for a capable and motivated E-Commerce & Marketing Assistant to help manage and expand our online operations.
You’ll be working directly with the owner , wearing multiple hats—from handling online listings to managing customer calls, supporting marketing, and coordinating shipping.
**Key Responsibilities:
**
Customer Support: Answer incoming calls and respond to emails regarding orders, products, and availability
E-Commerce Management: Maintain and update product listings on platforms like Shopify, Amazon, or WooCommerce
Order Fulfillment: Process and track online orders, assist with coordinating shipments and pickups
Shipping & Logistics: Communicate with delivery partners, schedule freight pickups, and resolve delivery issues
**Marketing Support:
**
Create and schedule social media posts
Assist with digital advertising and promotions
Design flyers, banners, or simple graphics using Canva or Photoshop
Lead Follow-Up: Track and follow up with inbound sales leads via phone or email
CRM & Data Entry: Keep customer information, order history, and contact lists up to date
**Qualifications:
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