Job Description

Job Description

Job Description

This position is responsible for outstanding customer service in working with patients and/or responsible individuals to arrange methods of payment which include, but are not limited to obtaining payment, answering telephone or correspondence inquiries from patients relating to areas of coverage and payment of claims. Responsible for providing assistance to the Patient Financial Services Department (PFS) with regard to incoming calls, inquiries, correspondence, patient collections, collection agency assignment, financial assistance applications, Medicaid financial assistance applications and other clerical duties. Demonstrates extraordinary commitment to excellence by adhering to the CMH Promise of Excellence.

Job Requirements
Knowledge of /Skill/Ability to: Familiarity with medical terminology preferred. General office skills including phones and keyboarding; computer skills, including data entry and 10-key; communication skills; ability to assess emergency situations and work well under pressure.

License/Certification : n/a

Education and/or Experience : Previous experience in medical office setting such as hospital admissions, billing, or medical office preferred

Physical Demands and Work Environment Conditions / ADA Compliance
Position involves standing, walking, stooping, and occasional carrying and lifting of lightweight materials (up to 20 pounds). May be required to sit for extended periods of time. Requires visual acuity and depth perception to recognize words and numbers; and hand and finger dexterity and hand/eye coordination to use a computer keyboard and common office equipment.

About Us

Columbia Memorial Hospital (CMH) is located in the beautiful and historic town of Astoria, Oregon, where the Columbia River meets the Pacific Ocean. At CMH, we are committed to providing person-centered care to our patients and Caregivers. We are a full-service, 25-bed, critical access, not-for-profit, Level IV trauma, Planetree Certified, hospital which includes a robust Medical Group.

As a Planetree Hospital, CMH has developed dynamic and focused efforts to involve the perspective of patients, family members and staff to increase person-centered care throughout our organization. We value compassionate, courteous and respectful interactions, patient and family involvement in care planning to include the patient’s goals and preferences, healing design of spaces, community health and a strategic plan that emphasizes person-centered care for the patient and caregiver alike.

Astoria and the Pacific Northwest has something for everyone to enjoy including living history, outdoor adventures, culinary experiences, beautiful scenery and so much more. To learn more about CMH and our amazing location, please visit:

Company Description

CMH is the fastest growing rural hospital in the state of Oregon. We are a full-service, not-for-profit, Level III Trauma and Critical Access Hospital located on the north coast of Oregon, and we are one of only five remaining independent hospitals in the state.

CMH is a hub for health care in the region. The main hospital includes private, in-patient suites for patients needing medical and surgical care, critical care, and labor and delivery. Our emergency department is centrally located to all needed services and is staffed by board-certified emergency medicine physicians. We have a state-of-the-art surgical program, full-service lab, advanced radiology services and more.

CMH offers many specialty services right here in our small town that you might otherwise need to travel to a larger metropolitan area for. We are able to provide this high-quality care through our unique academic/rural partnership with OHSU. CMH also continues to expand its reach and services through satellite clinics in Warrenton and Seaside, Oregon.

Company Description

CMH is the fastest growing rural hospital in the state of Oregon. We are a full-service, not-for-profit, Level III Trauma and Critical Access Hospital located on the north coast of Oregon, and we are one of only five remaining independent hospitals in the state.\r\n\r\nCMH is a hub for health care in the region. The main hospital includes private, in-patient suites for patients needing medical and surgical care, critical care, and labor and delivery. Our emergency department is centrally located to all needed services and is staffed by board-certified emergency medicine physicians. We have a state-of-the-art surgical program, full-service lab, advanced radiology services and more.\r\n\r\nCMH offers many specialty services right here in our small town that you might otherwise need to travel to a larger metropolitan area for. We are able to provide this high-quality care through our unique academic/rural partnership with OHSU. CMH also continues to expand its reach and services through satellite clinics in Warrenton and Seaside, Oregon.

Job Tags

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