IT Help Desk Specialist Job at Confluent Health, Louisville, KY

V2FuMk1nRWhzT1J1M1IyUHh6a2tlUWhkOGc9PQ==
  • Confluent Health
  • Louisville, KY

Job Description

Overview:

At Confluent Health, we are looking for a customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the organization's front liner and you will solve technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.

Benefits: 

  • Competitive pay
  • amazing health, dental, and vision insurance
  • 401(k) company matching
  • PTO
  • much more
Responsibilities:

This is a in person position based in Louisville, KY

 

Starting pay $21 per hour

  • Provide first level contact and convey resolutions to customer issues by phone, email, and/or chat.
  • Audit and troubleshoot account issues via Active Directory, Office 365, and Single Sign On services.
  • Track, route, and redirect problems to correct resources.
  • Walk customers through the problem-solving process using remote tools.
  • Contribute to Help Desk documentation through updates and suggestions
Qualifications:

Proficiency in:

  • Printers, Scanners, and Scan to Email setups
  • Basic Network Troubleshooting
  • Windows 10 configuration, settings, and repair
  • Overall general IT knowledge to help users solve IT problems.
  • Strong client-facing communication skills

Job Tags

Hourly pay, Full time, Work at office, Remote work,

Similar Jobs

Scott Humphrey Corporation

Construction Project Engineer Job at Scott Humphrey Corporation

 ...We are seeking a Construction Project Engineer to join our team in San Antonio, TX. This role is ideal for a candidate with industrial construction project experience who is looking to advance their career in a dynamic and fast-paced environment. You will support... 

Orica

CDL Class B Driver (Zephyr, TX) Signing Bonus $4,500, Monday - Friday, and Great Benefits Job at Orica

 ...for a CDL Class B driver responsible for operating bulk trucks and installing blasting products at construction sites, mines, and quarries while maintaining equipment. The position involves a blend of driving (40%) and physical labor (60%) under various weather conditions... 

CalPortland

Quarry Supervisor Job at CalPortland

 ...Job Summary The Quarry Supervisor oversees daily operations at the quarry, ensuring efficient and safe extraction, processing, and delivery of raw materials to meet production targets. This role is responsible for supervising quarry crews, managing equipment and resources... 

Office Depot Office Max

Office Depot Office Max , Delivery Driver , Class B Job at Office Depot Office Max

Office Depot Office Max , Delivery Driver , Class BDenver, COLORADO , Pay: 16.50Please apply at http://jobs.officedepot.com/job/6996673/delivery-driver-denver-co/Responsibilities:The Delivery Specialist (Driver)is responsible for delivering customer orders in a ...

Autism Society of North Carolina

Camp Royall Counselor Job at Autism Society of North Carolina

 ...Get Paid, Have Fun, Make a Difference!~Located in Moncure , near Pittsboro . ~Summer and year-round opportunities. ~Counselors assist campers in all aspects of self-care (dressing, bathing, eating, grooming, toileting) and other areas of daily living. ~Implement...