Job Description

Job Description

Job Description

Job Title: Regional Property Manager – Affordable Housing (HUD & LIHTC)

Reports To: Regional Vice President / Vice President of Operations

Job Summary:
The Regional Property Manager is responsible for the overall performance, compliance, and operations of a portfolio of affordable housing communities, ensuring adherence to HUD and LIHTC program requirements. This role oversees property managers and site staff, monitors fiscal and occupancy performance, ensures regulatory compliance, and drives operational excellence through effective leadership, training, and oversight.

The Regional Property Manager is accountable for budgeting, occupancy goals, resident satisfaction, marketing initiatives, and staff development, while maintaining the highest standards of property management and service delivery.

Key Responsibilities:

Portfolio Oversight & Administration:

• Monitor collections, vacancies, delinquencies, and lease enforcement through reports, inspections, and staff communication.
• Develop, review, and monitor annual operating budgets; track monthly performance and recommend adjustments.
• Oversee marketing strategies to maintain high occupancy levels and strong community reputation.
• Review and process resident transfer requests, lease terminations, and grievance hearings in accordance with policies.
• Maintain strong relationships with residents, community organizations, and service providers to ensure supportive services are delivered.
• Oversee on-call emergency schedules and follow up to ensure proper resolution of incidents.
• Prepare and submit monthly portfolio performance reports covering occupancy, financials, and operational metrics.

Staff Leadership & Development:

• Supervise, mentor, and evaluate property managers and site staff, ensuring proper staffing coverage at all communities.
• Participate in recruitment, hiring, and onboarding processes for key site-level roles.
• Conduct property inspections to assess operational performance, curb appeal, and compliance.
• Lead training sessions on HUD, LIHTC, and company policies; ensure ongoing staff development.
• Complete timely performance appraisals, provide coaching, and implement corrective action as needed.
• Hold regular staff meetings to communicate expectations, share updates, and address operational concerns.

Compliance & Regulatory Management:

• Ensure compliance with HUD, LIHTC, and other affordable housing regulations, including file audits and required reporting.
• Maintain knowledge of current HUD and tax credit program requirements; ensure staff certifications (COS, EIV, LIHTC, etc.) are up to date.
• Recommend and implement procedural improvements to strengthen compliance and operational efficiency.

Qualifications & Skills:

• Required: Minimum 5 years of multi-site affordable housing management experience with direct HUD and LIHTC oversight.
• Strong knowledge of affordable housing regulations, compliance standards, and property management best practices.
• Proven leadership skills with experience in staff development and team performance management.
• Proficient in budgeting, financial reporting, and property management software.
• Excellent communication, conflict resolution, and resident relations skills.
• Certifications such as Certified Occupancy Specialist (COS) , Enterprise Income Verification (EIV) , and LIHTC Compliance strongly preferred.

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