Systems Administrator Sr - Boston Job at Shiva IT Services, Boston, MA

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  • Shiva IT Services
  • Boston, MA

Job Description

Responsibilities
  • Provide Tier 1 & 2 desktop user support
  • Provide support for HUD Baseline desktop and Microsoft Office Suites
  • Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis
  • Perform LAN Administration for Windows 200x servers
  • Install workstation and file server software and hardware locally and via remote
  • Diagnose and resolve LAN configuration problems
  • Evaluate and diagnose cabling, software and hardware problems
  • Install and support telecommunications hardware
  • Basic LAN troubleshooting skills/tools TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned
  • Email User support
  • Data backup and restoration
  • Provide technical support for webcast/video teleconferences
  • Security patches and software upgrade surge support
  • Support technology upgrades both hardware and software
  • Provide problem tracking support (CA Service Center) end-user desktop/server support
  • Perform field office visits
  • Perform root cause analysis
  • Perform desktop/server decommissioning
  • Documentation of standard IT processes and procedures

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Job Tags

Work at office,

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